Assertiveness

A female Midas trainer writing on a flipchartMidas assertiveness workshops cover a range of skill levels for various groups with different amounts of experience and confidence.

We offer workshops that range from an introduction to assertive behaviour to advanced assertiveness training for difficult situations.

This topic is often included as a major feature of a longer Communications Skills workshop, as well as being chosen as a stand-alone workshop theme.

Here are some of the topics which we often include in assertiveness workshops:

  • Understanding the basic behaviour styles: Aggressive, Passive, Assertive and Passive-Aggressive
  • The advantages and disadvantages of different behaviour styles
  • How we may use different styles of behaviour in different situations
  • Identifying your default styles of behaviour
  • How assertive are you?
  • Saying 'NO!' appropriately and effectively
  • Dealing with put downs
  • The impact of gender communication styles on assertive behaviour
  • Where aggression ends and assertiveness begins
  • Spotting and dealing with Passive Aggressive behaviour
  • Confidence and assertiveness
  • Assertive communication with your boss
  • Assertive communication with your staff
  • Assertive communication with a customer
  • Assertive thinking
  • Assertive verbal skills
  • Giving feedback in an assertive way

How to plan your course

Identify three key areas which you want your workshop to focus on. These may include the topics above - or you may want to include other topics. Contact us by email or phone (details below) and we will work with you to design a workshop which will meet your team members' needs.

Using your ideas and examples drawn from the participants' experience, we will write and deliver a workshop to your precise requirements.

The Midas Approach

We tailor the content of every individual workshop to best fit the skill level and needs of the participants.

All of our workshops are highly interactive, and give the participants lots of opportunities to put theories into practice. Our highly experienced trainers will pass on the tips which will help your staff members succeed.